Terms & Conditions

Welcome to CapiLume. By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

This website is operated by CapiLume. Throughout the site, the terms “we”, “us”, and “our” refer to CapiLume. By using our services, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Shipping Policy.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent to purchase from us.

3. Products & Availability

We make every effort to display accurate product descriptions, images, and availability. However, we do not guarantee that all details are error-free. Product availability is subject to change without notice.

4. Pricing & Payment

• All prices are listed in GBP (£) unless stated otherwise.

• We reserve the right to change prices at any time without notice.

• Payment must be completed at checkout using the accepted payment methods displayed on our site.

5. Shipping & Delivery

• Orders are processed within 1–2 business days.

• Delivery times are estimates only and may vary depending on your location, courier delays, or customs checks.

• Customers are responsible for providing accurate shipping information. We are not liable for lost orders due to incorrect addresses.

6. Returns & Refunds

• We offer a 30-day return policy from the date of delivery.

• Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

• Shipping costs for returns are the responsibility of the customer, unless the item is faulty or incorrect.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, and product designs—is the intellectual property of CapiLume and may not be reproduced without written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that arise from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions regarding these Terms & Conditions, please contact us at:
📧 support@capilume.com