Shipping & Delivery

At CapiLume, we aim to provide a smooth, reliable, and well-tracked delivery experience for all customers in the UK and worldwide.

UK Shipping

• Estimated delivery time: 5–12 working days

• All UK orders come with full tracking

• Delivery times may vary depending on courier volume, holidays, or customs checks for imported items

International Shipping

• Estimated delivery time: 7–15 working days

• Tracking information included

• Customs processing may extend delivery times depending on the destination country

Order Processing

• Orders are processed within 1–3 working days

• You will receive a confirmation email once your order is placed and a second email with tracking details once it is dispatched

Additional Notes

• Delays may occur during peak seasons or due to courier constraints

• We do our best to ensure your package arrives safely and on time

• If you experience any delivery issues, our support team is here to help at support@capilume.com

Your satisfaction and peace of mind are our priority throughout the entire shipping process.